Shipping policy
Orders placed on us.delsey.com are usually shipped within 5-7 business days.
AVAILABILITY
All orders are subject to product availability.
SHIPPING METHODS AND RATES
- Orders may arrive in more than one package
- Orders are processed Monday - Friday, 9 AM - 5 PM ET excluding federal holidays
DELIVERY WITHIN NORTH AMERICA
Contiguous United States (48 states and D.C.)
Standard Shipping: Consumer orders totaling less than $199.99 USD (before taxes and after discounts) qualify for Standard shipping through UPS Ground. Price is calculated based on destination and will be presented at checkout.
Free Standard Shipping: Consumer orders totaling $200.00 USD or more (before taxes and after discounts) qualify for free Standard shipping through UPS Ground.
Shipping is not available to Alaska or Hawaii, U.S. APO or FPO, or U.S. Territories at this time.
Canada
Standard Shipping: All consumer orders qualify for Standard ground shipping. Price is calculated based on destination and will be presented at checkout.
Free shipping is not available to Canadian customers at this time.
Mexico
Shipping is not available to Mexico or Central America customers at this time.
Delivery Time
The approximate delivery time is between 2-5 business days, depending on location.
Delivery times are estimated and may vary by carrier. We will work as quickly as possible to ship your items. Please allow 1-2 business days for order processing. You will receive an email confirmation with your tracking number when your item(s) ship.
DELIVERY OUTSIDE NORTH AMERICA
DELSEY PARIS is a global brand headquartered in Paris, France. Please visit www.int.delsey.com to view product availability and shipping options in your country.
FREQUENTLY ASKED QUESTIONS
Where is my order?
To check your order status, please go to ourย Order Statusย pageย and enter your order number and email address for the most up-to-date information. Your order number can be found in your confirmation email.
What is the return policy?
To find our return policy, please see ourย Returns Policy.
DELSEY PARIS reserves the right to change the above shipping terms and conditions, including applicable shipping rates and fees, at any time for any reason without notice.
